1. Acceptance of Terms
By downloading, installing, or using OpenWebApp (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the App.
These Terms constitute a legally binding agreement between you and sareba Computer & Software e.U. ("we," "us," or "our") regarding your use of the App.
2. Service Description
OpenWebApp is a client application for iOS devices that enables users to connect to their own OpenWebUI instances. The App serves as an interface to communicate with AI models hosted on your own server infrastructure.
2.1 Core Functionality
- Connection to user-provided OpenWebUI instances via API
- Chat conversations with AI models on your server
- Image upload and analysis (vision-capable models)
- PDF document upload and analysis
- Conversation management and archiving
- Local storage of conversation history
2.2 Service Limitations
We provide only the client application. We do not:
- Host, operate, or maintain OpenWebUI servers
- Provide AI models or computing resources
- Store, process, or have access to your conversations or data
- Control the content generated by your AI models
- Guarantee availability of your OpenWebUI instance
3. Subscription Terms
3.1 Premium Subscription
OpenWebApp offers a monthly subscription service with the following terms:
- Free Trial: New subscribers receive a 14-day free trial
- Billing: Monthly subscription after trial period
- Auto-Renewal: Subscription automatically renews unless cancelled at least 24 hours before the end of the current period
- Payment: Charged to your Apple ID account at confirmation of purchase
3.2 Cancellation and Refunds
- You can cancel your subscription at any time through your Apple ID account settings
- Cancellation takes effect at the end of the current billing period
- No refunds are provided for unused portions of a subscription period
- Manage subscriptions in: Settings → [Your Name] → Subscriptions
3.3 Price Changes
We reserve the right to modify subscription prices. Price changes will be communicated in advance and will take effect at the start of your next billing cycle. Continued use of the App after a price change constitutes acceptance of the new price.
4. User Responsibilities
4.1 Account and Access
You are responsible for:
- Providing valid OpenWebUI server credentials and API tokens
- Maintaining the security of your API tokens
- All activity that occurs through your connection
- Ensuring you have authorization to use the OpenWebUI instance
- Complying with your OpenWebUI server's terms and policies
4.2 Acceptable Use
You agree to use the App only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the App in any way that violates applicable laws or regulations
- Attempt to interfere with or compromise the App's functionality
- Reverse engineer, decompile, or disassemble the App
- Remove or modify any proprietary notices or labels
- Use the App to transmit harmful code or malware
- Attempt to gain unauthorized access to any systems or networks
4.3 Content Responsibility
You are solely responsible for:
- Content you upload or transmit through the App
- Content generated by your AI models
- Ensuring you have rights to upload any documents or images
- Compliance with applicable laws regarding AI-generated content
5. Intellectual Property
5.1 App Ownership
The App, including its design, features, functionality, and content, is owned by sareba Computer & Software e.U. and is protected by Austrian and international copyright, trademark, and other intellectual property laws.
5.2 License Grant
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial purposes.
5.3 Your Content
You retain all rights to content you create or upload. We do not claim any ownership rights to your content. We do not store or have access to your conversations, documents, or images transmitted through the App.
6. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Key points:
- We do not collect, store, or process your conversations or uploaded content
- API tokens are stored securely in iOS Keychain on your device
- Conversations are stored locally on your device only
- We have no access to your OpenWebUI server or its data
7. Disclaimers and Limitations of Liability
7.1 "AS IS" Service
THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
7.2 No Warranty
We do not warrant that:
- The App will meet your specific requirements
- The App will be uninterrupted, timely, secure, or error-free
- Results obtained from using the App will be accurate or reliable
- Any defects in the App will be corrected
7.3 Third-Party Services
We are not responsible for:
- The availability, performance, or content of your OpenWebUI instance
- Content generated by AI models on your server
- Security or privacy practices of your OpenWebUI server
- Any damages resulting from your use of third-party services
7.4 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SAREBA COMPUTER & SOFTWARE E.U. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
8. Modifications to Service and Terms
8.1 Service Changes
We reserve the right to modify, suspend, or discontinue the App or any part thereof at any time without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the App.
8.2 Terms Changes
We may update these Terms from time to time. We will notify you of material changes by posting the new Terms in the App and updating the "Last Updated" date. Your continued use of the App after changes become effective constitutes acceptance of the revised Terms.
9. Termination
9.1 By You
You may stop using the App at any time by deleting it from your device and cancelling your subscription through your Apple ID account.
9.2 By Us
We may terminate or suspend your access to the App immediately, without prior notice, if you breach these Terms or engage in conduct that we determine to be inappropriate or harmful.
9.3 Effect of Termination
Upon termination:
- Your right to use the App will immediately cease
- You must delete all copies of the App from your devices
- Locally stored data will remain on your device until you delete the App
- No refunds will be provided for unused subscription periods
10. Governing Law and Dispute Resolution
10.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Austria, without regard to its conflict of law provisions.
10.2 Jurisdiction
Any disputes arising from or relating to these Terms or the App shall be subject to the exclusive jurisdiction of the competent courts in Austria.
10.3 European Union Users
If you are a consumer based in the European Union, you also benefit from mandatory provisions of consumer protection law in your country of residence.
11. General Provisions
11.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and sareba Computer & Software e.U. regarding the App and supersede all prior agreements.
11.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
11.3 Waiver
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
11.4 Assignment
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without your consent.
12. Contact Information
If you have any questions about these Terms, please contact us:
sareba Computer & Software e.U.
Vorgartenstrasse 441
2145 Hausbrunn
Austria
Email: support@openwebapp.net
Phone: +43 2533 20200
Website: sareba.net
Registration Number: FN612275f
13. Apple-Specific Terms
The following additional terms apply if you download the App from the Apple App Store:
- This license is limited to a non-transferable license to use the App on any Apple device you own or control
- Apple has no obligation to provide maintenance or support services
- In the event of any failure of the App to conform to any warranty, you may notify Apple for a refund
- Apple is not responsible for addressing any claims relating to the App
- Apple is a third-party beneficiary of these Terms and may enforce them